The Evolving Generations of GCCs and the Leaders Behind Them
The leader is no longer a service provider; they are a co-owner of enterprise-level outcomes.
Author: Tushar Gawande
Tushar Gawande is the Head of India Shared Services Center at Anglo-Eastern and a seasoned transformation leader with over two decades of global experience across the US, Europe, Middle East, Africa, and Asia. He specializes in building and scaling Global Business Services and Capability Centers, driving digital enablement, operational excellence, and strategic value creation. An IIM Lucknow alumnus, Tushar is passionate about embedding data-driven governance, continuous improvement, and innovation-led transformation.